Withdrawal

How can you withdraw money from your DashOption account?

This process is extremely easy. First log onto your DashOption account, click ‘My Account’, followed by ‘Withdrawal’. Next, choose your preferred withdrawal method and then fill in the displayed form.

If you experience any problems or have any queries concerning your withdrawals, please contact our 24/7 Customer Support team, by phone or email, and they will be delighted to help you.


How long does it take to withdraw money from my account?

At DashOption, we strive to ensure that withdrawals by bank wire are processed within 48 hours, provided you supplied DashOption with all of the proper documentation. If you make withdrawals using your Credit Card, it may take your processing bank up to 10 business days to send you your funds. Please be aware that you may experience delays if you use a third party withdrawal process, which is completely out of our control.

Credit/Debit Card

We aim to process withdrawals made by Credit/Debit Card within 2 working days. Expect that your Credit Card company may take between 5 to 10 working days to deposit your funds into your bank account.

Bank Wire

If you make a withdrawal by Bank Wire, we process it within 2 working days, which means that your bank account should be credited within 5-9 working days.


Required Documents

You need to submit specific documents to us when you make your first withdrawal. DashOption takes great measures to protect its customers and provide them with the highest security standards. Therefore, we personally identify all of our customers.

Please send us your first-time withdrawal request together with the following documents:

1. An unblemished and clear copy of one of the following: Driver’s License, Passport, or Photo ID.
2. An unblemished and clear copy of one of the following: a recent utility bill, Bank Statement, Credit Card Statement, or Municipal Tax Receipt, etc.
3. If you made a deposit using your Credit Card, then we will require unblemished and clear copies of both sides of the Credit Card you used to fund your DashOption trading account. We require this additional information as your proof of ownership of the Credit Card.

Should you experience any problems during your withdrawal process, please contact our Customer Service, who will be delighted to help you by email, phone, or live chat.


Are there any withdrawal fees?

No. DashOption will never charge you a service fee for any financial transactions, including withdrawals. (there is a $25 fee charged by the bank).


Withdrawal Procedure

To withdraw funds from your DashOption account, please use the following procedure:

1. Log into your account and click on ‘My Account’. In the displayed menu, you will see ‘Withdrawal Request’. You will then find two options for withdrawals, which are Wire Transfer and Credit Card.
2. For a Wire Transfer, there is a minimum withdrawal of $100 or €100. All Withdrawal Requests are processed by our account managers, and you will receive an email confirming their status.
3. You can review all of your withdrawals at any time by clicking on ‘My Account’ and then ‘Banking History’.